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Author Topic: Dayz server support ticket in relation to increasing to 60 slot  (Read 2343 times)

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-)DL(-*Shane

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Shane

Quote
Hello
Please can you update me on if you are hosting 60 slot servers I asked before and was told no you were only testing one server This was while .60 was out and i would like a 60 slot please don't come back with you don't host them as I am friends with the grumpygamers clan who host their server with you they tested the 60 slot server and still have a 60 slot server so if they are able to have a 60 slot why am I not able to rent one ..... My community want a 60 slot so I feel it only right that if you allow grumpy gamers to continue to host a 60 slot then surely other communities should also be allowed
Yours Shane
 

Quote
Ryan Assis
said 4 days ago

This concerns your ticket: #4931956

Hello shane,

Thank you for contacting us. 

We're currently still working out the details with our 60 slot servers in regards to pricing and availability. 

Keep an eye out on our website for any updates!


You can view this issue on our support portal, here: https://support.multiplay.co.uk/support/tickets/4931956

If you have any further questions or concerns, don't hesitate to contact us again. 

Regards, 
Ryan "Zyphen" Assis
Senior Support Technician
--
Ticket Support: http://support.multiplay.co.uk 
Wiki: http://wiki.multiplay.co.uk
Support Forums: For Self Help and discussions 

Were you satisfied with our service? You can contact our Customer Services Manager directly via: [email protected]
 

Quote
shane

said 3 days ago
hello 

its strange that you say your currently working out the details in relation to pricing and availability

ticket no #3641812 i posted asking about 60 slot servers that was 182 days ago .... and then you were testing it with grumpygamers so they have been able to run a 60 slot for 182 days which hasnt seen the traffic on their server take a dip as players are mainly playing on 60 servers now instead of 40 or 50 slots 

surely its just the same as you did for there server you increase the slot limits to 60 and the price increases 

how much long do the rest of the dayz community that rent servers from you have to wait ?? another 182 days .... thats 6 months  that was when .60 was released we are now in .61 

shane


Quote

Ryan Assis
said 3 days ago

This concerns your ticket: #4931956

Hello shane,

Thank you for your response, 

I've passed this ticket on to our eCommerce manager to investigate the status on this. 

You can view this issue on our support portal, here: https://support.multiplay.co.uk/support/tickets/4931956

If you have any further questions or concerns, don't hesitate to contact us again. 

Regards, 
Ryan "Zyphen" Assis
Senior Support Technician
--
Ticket Support: http://support.multiplay.co.uk 
Wiki: http://wiki.multiplay.co.uk
Support Forums: For Self Help and discussions 

Were you satisfied with our service? You can contact our Customer Services Manager directly via: [email protected]
 

so I am awaiting an answer !!!

Re: Dayz server support ticket in relation to increasing to 60 slot
« Reply #1 on: January 16, 2017, 06:24:31 PM »

-)DL(-*Shane

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the answer we have been waiting for

Quote
Mike "Tomcat" Emans said 2 hours ago
This concerns your ticket: #4931956

Hello shane,

We are now selling 60 slot DayZ servers.


You can view this issue on our support portal, here: https://support.multiplay.co.uk/support/tickets/4931956

--
Regards,
Mike 'Tomcat' Emans
Support Supervisor and Customer Service

Re: Dayz server support ticket in relation to increasing to 60 slot
« Reply #2 on: January 16, 2017, 06:38:07 PM »

-)DL(- Kes

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get ittttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt


Re: Dayz server support ticket in relation to increasing to 60 slot
« Reply #3 on: January 16, 2017, 08:03:55 PM »

!TTM!Head-uk

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  • Hey i am new please be gentle with me.....
I have just upgraded the server to 60 slots :), and the price difference will be 5.93 extra per month.  That means it will now be 73.88 instead of 64.22. 

Invoice To:
robert sandalls
flat 2
69 chepstow road
newport
Not Applicable
np19 8by
United Kingdom

E-mail: [email protected]

Invoice Date (tax point): 16/01/2017
Payment Period: 1 Month(s)

|------------------------------------------------------------------------------|
|Prorata cost for upgrade                                              |   4.94|
|------------------------------------------------------------------------------|
|                                                            Sub-Total |   4.94|
|                                                                  VAT |   0.99|
|Upgrade                                                               |   0.00|
| - updated Dayz Private Server & Private Shard [ slots:60 mem: N/A ]  |   0.00|
|Prorata rate based on:                                                |   0.00|
|61.3% left of renewal period of 1 month/s due on 2017-02-03           |   0.00|
|against a 9.66 difference in current and new renewal costs     |   0.00|
|                                                                Total |   5.93|
|------------------------------------------------------------------------------|

Multiplay (UK) Limited
Unit 7 Whitefield
Lepe Road
Blackfield
Southampton
Hampshire
SO45 1XR
United Kingdom
Registered in England and Wales No: 3370594
VAT Reg Number: GB 712 0178 78



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[email protected]
+44 2071001337   Instructions to merchant
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Description   Unit price   Qty   Amount
MH344622 : DayZ - 60 Players Initial Upgrade Cost
5.93 GBP   1   5.93 GBP
Subtotal   5.93 GBP
Total   5.93 GBP
Payment   5.93 GBP
Payment sent to
[email protected]   



Re: Dayz server support ticket in relation to increasing to 60 slot
« Reply #4 on: January 16, 2017, 08:08:21 PM »

-)DL(-*Shane

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Thanks Rob i have sent you an extra 10 to cover this payment and i will ensure the payment is made to cover the 73.88

Re: Dayz server support ticket in relation to increasing to 60 slot
« Reply #5 on: January 16, 2017, 10:23:39 PM »

!TTM!Head-uk

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  • Hey i am new please be gentle with me.....
No Problem Shane. Always there to help if possible :).

 

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